Support

Need help? We're here for you. Choose the option that best fits your question.

Technical Support

Issues with audits, entity mapping, content briefs, or your account.

Open Support Ticket

Billing & Subscriptions

Questions about charges, plan changes, cancellations, or refunds.

Contact Billing

Feature Requests

Have an idea for GeoGryphon? We'd love to hear it.

Submit Feedback

Sales & Enterprise

Interested in the Agency plan or custom integrations? Let's talk.

Contact Sales

Direct Contact

Email: support@geogryphon.com

Phone: (737) 361-9444

Hours: Monday - Friday, 9 AM - 5 PM CT

Address: SnapIT Software LLC, 5900 Balcones Drive #29501, Austin, TX 78731

Response Times

Free & Starter plans: Within 48 hours (business days)

Professional plans: Within 24 hours (business days)

Agency plans: Within 4 hours via dedicated account manager